Privacy Policy

A Legal Disclaimer

The explanations and information provided on this page are for general informational purposes only and should not be considered legal advice. While we strive to provide accurate and up-to-date information, IHA AURA makes no representations regarding the legal validity of this policy in all jurisdictions. We recommend seeking independent legal advice to ensure compliance with applicable privacy and data protection laws.

Privacy Policy - The Basics

At IHA AURA, protecting your personal information and maintaining transparency about how we collect, use, store, and protect your data is very important to us. This Privacy Policy explains the types of information we collect, how we use that information, the circumstances under which it may be shared, and the measures we take to safeguard your privacy.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy.

What to Include in the Privacy Policy

When you visit our website, place an order, or interact with our services, we may collect the following information:

Personal Identification Information

Name
Email address
Phone number
Shipping address
Billing address

Payment Information

Payment details, including credit card, debit card, UPI, and other payment methods, are processed securely through trusted third-party payment gateways.

IHA AURA does not store sensitive payment information on its servers.

Usage Data

We may automatically collect certain information about how you access and use our website, including:

IP address
Browser type
Device information
Pages visited
Time spent on pages
Browsing and interaction activity

How We Use Your Information

The information collected may be used for the following purposes:

To provide and maintain our services
To process, fulfill, and deliver customer orders
To send order confirmations, shipping notifications, and service-related communications
To improve our website, products, and overall customer experience
To provide customer support and respond to inquiries
To send promotional offers, updates, and marketing communications where permitted or requested
To comply with legal and regulatory obligations
To prevent fraud and enhance website security

Sharing of Information

IHA AURA does not sell, rent, or trade personal information to third parties.

However, we may share information in the following circumstances:

Service Providers

We may share information with trusted third-party providers who assist in operating our business, including:

Payment gateway providers
Shipping and delivery partners
Website hosting providers
E-commerce platform and technology service providers
Customer support and communication service providers

These providers are authorized to use personal information only as necessary to perform services on our behalf.

Legal Requirements

We may disclose personal information when required by law or when we believe such disclosure is necessary to:

Comply with legal obligations
Protect the rights, property, or safety of IHA AURA
Prevent fraud or security threats
Protect customers and the public

Security of Your Information

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

While we take reasonable precautions to safeguard your data, no method of transmission over the internet or electronic storage system can be guaranteed to be completely secure. Therefore, we cannot guarantee absolute security.

Your Rights

Subject to applicable laws, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information, subject to legal and operational requirements
Withdraw consent for marketing communications
Request information regarding how your data is processed

To exercise any of these rights, please contact us using the details provided below.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, remember user preferences, and improve website functionality.

Users may choose to disable cookies through their browser settings; however, some features of the website may not function properly as a result.

Children's Privacy

Our services are not directed toward individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, legal requirements, or operational needs.

Any updates will be posted on this page with the revised effective date. Continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy, your personal information, or how your data is handled, please contact us:

IHA AURA

Email: ihaaura.fashion@gmail.com

Phone: +91 7593037410

Thank you for trusting IHA AURA. We are committed to protecting your privacy and maintaining the security of your personal information.